Year
2022
Category
Tech
Product Duration
Ongoing
Imagine if a medium-skill level photoshop user could generate a personalized tutorial meant for their specific use case instead of looking at forums, youtube videos, and tooltips.
Talaris is based on the thesis that AI can be more effectively utilizes as a translator between software and the diverse human language. Given the wide range of technical fluency in the current demographic, there is an opportunity to make technology easier to use, not just more high-tech.
Talaris is a work-in-progress B2B software product incubating at DVXI. On top of user benefits, We’re developing it to help SaaS platforms boost feature adoption by generating personalized, intelligent walkthroughs and software education.
Instead of generic tooltips or passive docs, Talaris provides proactive, intent-based education that guides users toward success - when they need it most and most importantly, at their level of platform proficiency + in their language.
Most product-led SaaS companies struggle to get users to adopt new features - not because the features are bad, but because users don’t understand the value in context.
Traditional onboarding and static help docs don’t adapt to the user’s actual behavior or needs. And growth, product, and CX teams are often stuck trying to “educate” users with email blasts and feature modals that feel irrelevant or interruptive.
The educational methods that current software companies put out are quickly outdated which requires a rework of this entire product adoption lifecycle.
We spoke to 30 digital product companies in customer interviews to identify this core problem and arrived at a uniquely comprehensive solution that is currently in development.
Talaris began as a Startup Studio idea at Cornell Tech and evolved through dozens of founder interviews, experiments, and pilots. Our team of 5 has:
Defined core use cases (feature rollout, intent-based onboarding, lifecycle nudges)
Refined our positioning & pitch decks in the digital adoption platform market
Built early prototypes for onboarding sprints using an open-source platform (Vikunja)
Pitched to series seed to Series B startups
Created demo “test sprint” for a Series B Company
Team:
Sales lead: Amman Waseem
Client Lead: Aparna Chandrasekar
Product Lead: Ishan Mitra
Developers: Donald Della Pietra, Huaiying Luo